Shipping & Delivery Policy
Last Updated: October 16, 2026
1. Overview
Used Furniture Texas offers delivery and/or customer pickup according to the item, delivery location, and arrangements confirmed at purchase.
Because furniture and electronics can vary significantly in size, weight, and handling requirements, delivery options may differ between products.
2. Delivery Coverage
Available delivery areas will be confirmed when you inquire or place an order.
Delivery outside our regular service area may not be available or may require a separate quotation. Please confirm service availability before making payment.
3. Delivery Charges
Delivery charges depend on factors such as:
Delivery address and distance.
Item dimensions, quantity, and weight.
Access conditions at the delivery location.
Any additional handling or delivery services requested.
The applicable delivery fee will be communicated before the order is finalized.
4. Delivery Scheduling
We will coordinate an estimated delivery date or time window with the customer.
Delivery schedules may be affected by traffic, weather, vehicle availability, and other circumstances beyond our reasonable control. We will communicate significant delays when reasonably possible.
5. Customer Responsibilities
Customers are responsible for:
Providing a complete and accurate delivery address and contact number.
Ensuring someone authorized is available to receive the order.
Confirming that furniture can fit through doorways, hallways, stairways, elevators, and other access points.
Disclosing stairs, restricted access, parking limitations, or special handling requirements before delivery.
Inspecting the delivered item and promptly reporting visible damage or discrepancies.
Additional services or repeat delivery attempts may incur charges where these were disclosed and agreed upon in advance.
6. Customer Pickup
Where pickup is available, the pickup location, date, and time will be confirmed separately.
Customers must arrange suitable transportation and ensure that the item can be safely loaded and transported. Please inspect the item before collection and raise any concerns with our team.
Nothing in this section excludes rights or remedies that apply under law.
7. Delivery Damage or Incorrect Items
If your order arrives damaged or differs materially from what was agreed, contact us promptly with your order number and photographs where possible.
We will review the circumstances and explain the appropriate next steps under our Return & Refund Policy and applicable law.
8. Failed or Rescheduled Deliveries
If a delivery cannot be completed because the customer is unavailable or the delivery location is inaccessible, we will contact the customer to discuss rescheduling.
Any additional delivery charge will be communicated before a rescheduled delivery is confirmed.
9. Contact Us
For delivery questions, contact:
Used Furniture Texas
Email: [Insert business email address]
Phone: [Insert business phone number]
Website: https://usedfurnituretexas.com/